About the Report Bugs category

When reporting a bug, please:

  • Perform basic troubleshooting steps to determine if the error can be reproduced or is specific to your local environment
  • Find your query on the forum to find out if anyone has encountered this problem before.
  • Write on the forum to find out if our community can help. Screenshots and videos are very useful.
  • If you have done all of the above, but the problem persists, fill out a support request

Thanks for the report! We will do our best to solve your problem and contact you promptly.